Shipping policy

 

Shipping Policy

Last updated: May 2026

Free Shipping — Always

We offer free standard shipping on all orders within the United States. No minimum purchase required.

Processing Time

Orders are processed within 3–5 business days after payment is confirmed. You will receive a shipping confirmation email with a tracking number once your order has shipped.

Orders are not processed on weekends or U.S. public holidays.

Estimated Delivery Time

Standard Shipping: 3–7 business days after shipment ...We are not responsible for delays caused by the carrier or circumstances beyond our control.

Where We Ship

We currently ship within the United States only.

International shipping is not available at this time. We hope to expand in the future — stay tuned!

Packaging

Every item is packed with great care to ensure it arrives safely. All pieces are individually wrapped and cushioned to protect against damage during transit.

That said, we kindly ask that you inspect your package upon arrival and contact us within 48 hours if there is any concern. (See our Return & Refund Policy for details.)

Shipping Address

Please double-check your shipping address before completing your order. We are unable to reroute or cancel orders once they have been shipped.

Questions?

Shipment Delays

While we do our best to ensure timely delivery, occasional delays may occur due to carrier conditions, weather, or high-volume periods (such as holidays). If your order has not arrived within 10 business days of your shipping confirmation, please reach out to us at hello@t-under.com and we'll look into it right away.

If you have any questions about your order or shipment, please contact us at:

📧 hello@t-under.com